Head of Properties
About This Position
- Dependant on experience
- Head of Properties
Pinelodge Holidays is a family-owned business which operates two 5-star award winning lodge holiday parks, Landal Darwin Forest which is near Matlock and Landal Sandybrook which is close to Ashbourne.
We are recruiting an experienced Head of Properties to join the management team. This is a full time, permanent, year-round position and the successful candidate must be flexible on working hours to accommodate evening, night and weekend shifts.
The ideal candidate will professionally lead and manage the maintenance teams at both parks in order to develop and maintain the holiday accommodation, grounds, facility buildings and infrastructure to a high standard. The emphasis should be in adopting a proactive approach to ensuring that standards are met although the importance of reacting quickly to issues raised by customers when required cannot be overstated. The Head of Properties role will be expected to liaise well with customers in order to minimise the impact that necessary maintenance and refurbishment works have on our customers’ enjoyment of their holidays. The Head of Properties will be an escalation point for customer service / ‘hostmanship’ matters when on site. The Company’s mission is to “Delight every visitor so they wish to return” which will require the Head of Properties to proactively work and engage with other departments to ensure seamless customer experience across the parks. The Head of Properties will be a key figure of the management team, ensuring that the high standards set by the business are upheld across all areas of responsibility by leading, motivating and inspiring teams to deliver best in class customer service. The successful candidate will be required to undertake a DBS check.
All applicants will need to demonstrate at least 3 years’ experience of being responsible for maintaining properties which are good of their type spanning more than one location. Experience of the holiday parks industry would be helpful, but is not essential. A higher education qualification such as a relevant HND or Degree qualification is preferred.
Please email the HR Team, email@example.com with your current CV and salary expectations if you are interested in joining us.
How To Apply
To apply please email firstname.lastname@example.org